Proactive Technologies Report – August, 2022

Piece-Part Incentives Gone Wrong

by Dean Prigelmeier, President of Proactive Technologies, Inc.

Sometimes we are tempted to take the easy route, even though it may cost more in the end, offer much less on the path to the desired outcome or cause us to repeat the effort another way. Shallow analyses and shortcuts often lead to unintended consequences. Changes to weaken metrics to convince us, or others, that progress is better than reality only postpones solutions to the underlying challenge. Too often we are focused on the search for a solution to a symptom and not the problem. The example I am about to share represents all of these tendencies.

As a Quality Control Line Inspector at an aerospace manufacturing facility in my early years, one of my first assignments was to in-process inspect work samples from several rows of NC Lathes, Mills and Grinders. I was assigned there with the implicit instructions to be on the look-out for “problems” identified by management: decreased quality yield, substantially high rates of scrap and rework, which lead to increased worker costs and lower returns. The proposed solution was more rigorous quality inspection of parts in-process before they became a component of an expensive sub-assembly or assembly.

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How Start-Ups and Joint Ventures Can Benefit from Structured On-The-Job Training

by Stacey Lett, Director of Operations – Eastern U.S. – Proactive Technologies, Inc.

A article in a previous issue of the Proactive Technologies Report entitled “Enterprise Expansion/Contraction and Worker Development Standardization” explained the process of standardizing training for expanding, contracting, merging and acquiring enterprises. It discussed how to take inventory of incumbents and new-hires in training, and how to standardize multiple worker development strategies. But what about standardizing tasks that are in design, have just been designed or are evolving in their design? Or the importance of this component in creating an enterprise to perform the tasks meant to lead to profit from an innovation? If the goal is the repeatable high-quality performance of tasks once they have been formalized, then standardizing and documenting the procedural steps is necessary, though often an afterthought.

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Reluctant to Reshore Due to Apparent Shortage of Skilled Labor? Don’t Be

by Dean Prigelmeier, President of Proactive Technologies, Inc.

These are relatively uncertain times for some manufacturers with supply chains that transcend borders to countries subject to punitive tariffs, and/or social, political and economic unrest. Knowing where to invest time and precious resources isn’t as clear as it was a couple of decades ago, yet that is the situation many are in.

We all remember how quickly companies relocated part (in some cases all) of their operations, and/or prodded their suppliers to do the same, to lower wage, lower regulation and lower property cost environments – regardless of the transport costs, and risks of regional instability and supply chain disruption. As those economies developed and the associated operational costs increased, those perceived savings continued to erode. And as regional instability rose, many employers started to plan their next move. Once again, the U.S. looks like a viable site alternative.

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Quality Policies and Process Sheets Do Not Equal Training

by Dean Prigelmeier, President of Proactive Technologies, Inc.

A very common fallacy in business operations is that a description of what should be done listed in a quality policy, such as a quality control policy or a quality assurance plan, that seems to be sufficient for the training component of ISO/IATF/AS certification meets, therefore, the company’s training requirement in general. Perhaps this false equivalency is wrongly supported by the additional fallacy that the existence of standard work instructions is the equivalent of on-the-job training plans. Too often this is used to defend the belief that this replaces formal task-based training.

Sometimes this leads to the rationalization that if the company keeps it simple and barely meets what an ISO/IATF/AS auditor might accept for their certification purposes, the training requirement is covered. But an auditor at that stage is just looking at what the company is intending to do, not how they carry it out. That is discovered later.

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WELCOME MENNEL MILLING!

by Proactive Technologies, Inc. – Staff

Proactive Technologies, Inc. is happy to welcome Mennel Milling! Mennel has been milling wheat into flour since 1886. Whether for a restaurant chain or a food company of any size, Mennel can be counted on for all custom flour blend and bakery mix needs, perfecting over 300 recipes.

Mennel operates 13 country grain elevators throughout Ohio, Indiana and Virginia. Mennel has 26 industrial sites throughout the U.S.; 19 of them in Ohio. Thanks to their long-standing commitment to research and development, Mennel has a proven reputation for providing outstanding products. Their team of research scientists identify new applications for their flour and co-products, and as a result develop new or specialty post-milling processes and products.

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Read the full August, 2022 Proactive Technologies Report newsletter, including linked industry articles and online presentation schedules.

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