For decades, employers have turned to Proactive Technologies, Inc.® and its PROTECH©®system of managed human resource development™ to structure their normally unstructured, informal, undocumented, random and questionably effective approach to worker development. In most cases, all of the pieces are there – work process sheets, safety sheets, quality plans and (most importantly) the expertise in the heads of the current experts – but lacking an infrastructure for speedy transfer and metrics.
Proactive Technologies Inc. collects and processes the task-based data, structuring it into a formal, structured and documented on-the-job training system, providing implementation support to the client’s team with monthly reporting of worker development KPIs. The client can focus on business while the approach works to:
- maximize each worker’s capacity and compliance...with data and records to report, adapt and improve results
- Increase worker morale, engagement, retention and return on worker investment (“ROWI”)
- significantly reduce client’s internal costs of training, turnover, noncompliance, scrap and rework
This is a logical, easily implemented, cost-effective and efficient system of worker development utilizing the accelerated transfer of expertise system™. An educational partner is not necessary to set-up and implement this worker development system for manufacturing clients, or any industry client for that matter. However, this approach ensures that when the client is ready to partner with an external related technical instruction provider to enhance its internal training program, they can be assured that all available external resources are job-relevant and applied in an accurate and efficient manner. Since 1995, Proactive Technologies has partnered with employer-designated career centers, community colleges, technical colleges, universities, as well as workforce and economic development agencies when they clearly understand that the employer’s internal, structured on-the-job training efforts are vital to successful external worker development efforts.
The PROCESS: Proactive Technologies’ technical consultants job/task analyze each task of the targeted job classifications for “best practice” performance by observing the client’s existing subject matter experts – integrating any available process documents and specifications into the data set to link compliance. Safety requirements are included to bring safety information to where it applies rather than leave it as a general concept. Most importantly, the analysis captures the expertise and tribal knowledge of existing expert workers before they retire and/or leave with all of this wealth, converting it into tools to quickly develop additional experts and retain/grow this company asset. With the aid of the PROTECH©® software to support PTI’s data gathering and processing, job classifications can be completely analyzed – with the structured on-the-job training set-up – in as little as two weeks, at the client’s request.
Structured on-the-job training materials are created to match the employer’s job requirements in a “rapid response” design with legal defensibility and ISO/IATF/AS/Nadcap quality program and OSHA compliance in mind. The PROTECH©® software system automatically generates immediately-usable documents for each step of the human resource development process, which dramatically expands the project scope benefits without increasing the original project investment. These include:
- Hiring and Management Materials: Job Descriptions, Job Profile Analysis, Job/Employee-Specific Performance Appraisal;
- Pre and Post-Hire Job-Specific Assessments;
- On-the-Job Training Outlines and Plans;
- On-the-Job Training Checklists (Complete for New-hires; Customized for Incumbents);
- Technical Procedures for Job Performance Aids (Simple or Illustrated);
- One revision updates all materials!
Clients are not required to license the PROTECH software, but licensing the software with the client’s data installed and staff training to take over the project management remains an option if and when the client feels they are ready.
Proactive Technologies sets-up the structured on-the-job training, manages its implementation (so businesses can focus on business), maintains and revises the data when it changes and provides monthly reporting with easy-to-read charts so management can track each worker’s progress toward full job mastery of the job they are assigned AND any job cross-trained in.
No need for additional staff or disruptions to scheduled work – this training infrastructure “structures the unstructured, informal and ad hoc training activities already underway to made it deliberate, documented, easy to measure and easy to continual improve.” The existing informal on-the-job trainers are trained and certified to continue doing what they were doing but with structure and documentation.
The Certificate of Job Mastery Program™ and Certificate of Task Mastery Program™ (reached 50% mark): Structured on-the-job training leads to a “Certificate of Job Mastery,” documenting: 1) that each worker has demonstrated competency of the required core skills and abilities through documented mastery performance of the tasks that require them; and that 2) the worker further demonstrated mastery and correct, consistent performance of all employer-specific tasks required of the trainee’s job classification. Records are collected, reported and archived to recognize each individual’s increasing worker value and capacity – summarized with a Certificate Portfolio at milestones.
Proactive Technologies, Inc. provides other project-related products and services, including:
- Workforce training program development, management and support – locally, regionally, statewide, nationally and internationally;
- Existing work process and training program conversion;
- Program integration with other credentialing programs;
- Work process design and improvement documentation;
- Client’s data conversion to electronic formats;
- Turnkey program setup and support (the client’s data installed on the client’s licensed PROTECH software), with customization available;
- In-house PROTECH trainer training and support.
A complete turnkey structured on-the-job training system can be set-up and operational within as little as 2 weeks! This approach has worked well with state and local economic development agencies seeking to relocate or replicate operations from state-to-state or from one country to another. Proactive Technologies has helped clients, partnering with economic development agencies, to expand their enterprise and provide jobs locally.
Proactive Technologies’ PROTECH software provides many other worker development tracking and reporting applications. Natural extensions of an established structured on-the-job training program include:
- Lean manufacturing support and process improvement;
- Competency or Hybrid apprenticeship programs – detailed, structured on-the-job training for youth, adult, dislocated and disadvantaged trainees , clearly aligned with job-relevant related technical instruction;
- Effective work-based training/certification for emerging occupations – for new-hires and incumbents;
- Development of training standards for tracking the effect on the employer’s bottom line;
- Internships and cooperative education materials development and program support;
- Economic development – assistance in relocating or replicating job classifications to support expanding small to large organizations – any industry type.
Experience the power of the “accelerated transfer of expertise system™.” Raise worker capacity, work quality and quantity, increase safe performance and compliance (ISO/AS/IATF/Nadcap quality programs and OSHA) while lowering the internal costs of training. Realize a higher and sustained return on worker investment…faster!
Grant funds may be available for your project to offset most, if not all, of your investment. For more information, or to schedule an onsite or online presentation, contact Proactive Technologies, Inc.
Proactive Technologies, Inc.®; PROTECH®; Human Resource Management for Tomorrow...Today!® and logo; PROTECH©® System of Managed Human Resource Development™; Accelerated Transfer of Expertise System™; Certificate of Job Mastery Program™, Certificate of Task Mastery Program™ are all trademarks of Proactive Technologies Inc.®;