Proactive Technologies Report – February, 2020

Certifying and Auditing Workers, Subcontractors

by Dean Prigelmeier, President of Proactive Technologies, Inc.

When auditors sample worker performance for compliance with process documents and quality standards, they observe the employee perform the steps of the defined process and watch for accuracy. That is necessary for assuring repeatable quality output.

Yet process documents and references to quality standards do not a training strategy make. Technical documents were never intended to be training materials. Depending on the engineer’s style, they may be too technical or too verbose for the average user. Rarely are technical documents tested for readability (against the reading levels of the intended users) let alone repeatability.

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Assessing Employees with Past Drug Addictions for Work Tricky

by Stacey Lett, Director of Operations – Eastern U.S. – Proactive Technologies, Inc.

A prevalent challenge faced by many employers is what to do with job applicants with a record of past drug use. Current drug use detected during screening is more cut and dry, but candidates that are going through, or went through, treatment and have maintained a clean life-style since need more care to avoid running afoul of the Americans with Disabilities Act of 1990.

The Americans with Disabilities Act  protects employees and job applicants from discrimination based on past drug addiction in most cases.  In a article for the Society for Human Resource Management (SHRM) website by Roy Maurer, “The Americans with Disabilities Act (ADA) protects employees and job applicants from discrimination based on past drug addiction. These individuals qualify as having a disability if they successfully completed a supervised drug rehabilitation program or are currently participating in such a program and are no longer using prohibited drugs.”

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Apprenticeships: Be Careful Not to Minimize Integrity While Spiking The Numbers

by Dr. Dave Just, formally Dean of Corporate and Continuing Education at Community Colleges in MA, OH, PA, SC. Currently President of K&D Consulting

In a Community College Daily News article, “Drawing Lines on Apprenticeships,” business and industry representatives seemed to have expressed to their congressional leaders the changes they would like to see in apprenticeships before they would consider participating. The opening statements from the Senate Health, Education, Labor and Pensions Committee chair Sen. Lamar Alexander (Tennessee) and ranking minority member Sen. Patty Murray (Washington) set the debate, with “Alexander arguing that registered apprenticeships limit creativity and flexibility that employers seek because of cumbersome administrative red tape. More companies want less-formal, industry-recognized apprenticeships that allow them to work on specific skill sets, he said, adding they also are more appealing to industries such as health care and information technology that don’t traditionally offer apprenticeships.”

Ranking Member Pat Murray (Washington) rebutted this claim, “…registered apprenticeships ensure rigor and program quality. She said GOP efforts to encourage more nonregistered programs is designed to ‘weaken and water down’ programs and to open the training market to for-profit institutions.” Most people actively involved with apprenticeships know that much can be done to make apprenticeships more attractive, practical, fulfilling and feasible to employers and more attractive, achievable and valuable to apprentices. And that there is a role for for-profit training providers when the non-profit and institutional related technical instruction in the area is weak, has not been kept up-to-date or is non-existent.

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Apprenticeships That Make Money? Not as Impossible as it Seems (part 2 of 2) – Setting Up an Apprenticeship Center

by Dean Prigelmeier, President of Proactive Technologies, Inc.

In part one of a two-part article entitled “Apprenticeships That Make Money? Not as Impossible as it Seems,” appearing in the Proactive Technologies Report, I discussed what seemed to be the obvious differences in European and U.S. apprenticeship models.  I suggested that visionary U.S. business leaders consider creating a revenue-generating “apprenticeship center” within the organization to cover the costs of the apprenticeship and, in some cases, make money. How could that be accomplished? In continuing the discussion I would like to offer a possible strategy.

American manufacturers turned to lower wage labor sources, such as Mexico, China and India, during the last 30 years to lower their production costs in the hope that they would be more profitable. It is now understood that with lower wage costs comes additional supply chain costs which can, if uncontrollable, erase some or all of the gains a lower wage level might offer.But what if some of the services or operations to manufacture products or sub-assemblies that were, or are to be, off-shored could be done internally – at the labor cost of “training wages” as done in Europe – using equipment that would otherwise have to be idled, sold or shipped? What if those training wages could be furthered reduced by state grants? Could employers find that the source of lower wages is in their own back yard?

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Read the full February, 2020 Proactive Technologies Report newsletter, including linked industry articles and online presentation schedules.

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    (Mountain Time) The philosophy behind, and development/implementation of, structured on-the-job training; how any employer can benefit from the PROTECH© system of managed human resource development in more than just the training area; building related technical instruction/structured on-the-job training partnerships for employers across all industries and how it can become an cost-effective, cost-efficient and highly credible apprenticeship. Program supports ISO/AS/IATF compliance requirements for “knowledge(expertise)” capture, and process-based training and record keeping. When partnering with economic development agencies, public and private career and technical colleges and universities, this provides the most productive use of available grant funds and gives employers-employees/trainees and the project partners the biggest win for all. This model provides the lacking support needed to employers who want to easily and cost-effectively host an apprenticeship.  Approx. 45 minutes

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    The Crash of 2008 and the Covid-19 Pandemic have caused disruptions to not just businesses, but the entire economy. Changes in company ownership can change in business strategy and training project support. During these disruptions, several Proactive Technologies projects were set-up for employers and ready to implement, or implementation started but paused temporarily, some indefinitely, as internal project knowledge and advocacy dissipated. Employee and management contacts were either laid-off, reassigned or retired. The significant value of what was established remains and Proactive Technologies saved each company’s data set up that point. Here is a chance to discover what was established, where we left off and what it would take to restart the program. The philosophy behind, and development/implementation of, structured on-the-job training; the many benefits from the PROTECH® © system of managed human resource development in more than just the training area; examples of projects with manufacturing and manufacturing support companies (aerospace, Tier-1 and 2 automobile suppliers, chemical companies, facilities maintenance companies, rubber/polymer manufacturers); compliance support provided by the system for ISO/AS/IATF and Nadcap quality programs as well as OSHA safety requirements; and how many structured on-the-job training programs were, or can be, unregistered apprenticeships or registered as apprenticeships.


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    (Mountain Time) The philosophy behind, and development/implementation of, structured on-the-job training; how any employer can benefit from the PROTECH® © system of managed human resource development in more that just the training area; building related technical instruction/structured on-the-job training programs and supporting them for employers across all industries. ISO/AS/IATF, Nadacp and similar quality programs have a requirement that: standardize work processes guide quality, auditable task performance; training matches the process; training is documented for each worker; and a system is in place to ensure all are up to date and in sync. This program supports ISO/AS/IATF and Nadcap compliance requirements for “knowledge(expertise)” capture. In addition to hiring, structured on-the-job training and performance evaluation instruments, PROTECH produces reports such as Technical Document (best practice for each task), Qualification/ Certification Checklists and more. One-revision updates all materials! Efforts like Lean, Kaisen, continuous improvement strategies all can render a lesser model obsolete and non-compliant in a few months. This model provides the lacking support needed to employers who want to easily and cost-effectively establish and maintain compliance. Approx. 45 minutes


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